Please be aware that by using wetheknot’s website or placing an order, you agree to be bound by the Terms and Conditions set out herein. Please make sure you have read and understood the Terms before placing your order.

All the products are shipped either from the logistics centre in Barcelos. Please be advised that our business days are from Monday to Friday.

We aim to meet the delivery timeline but bear in mind that these are an estimate and are not guaranteed. In addition, we cannot be held liable for any parcels that are lost or stolen due to any specific delivery instructions left for the courier.

Delivery times & fees

Australia

Your order will be delivered by DHL Express Service.
The shipping cost varies from 21.90€ to 35.90€, depending on the weight.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 2 business days.

Austria

Your order will be delivered by DHL Standard Service.
The shipping cost is 11.90€. Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order in 4 – 6 business days.

Belgium

Your order will be delivered by DHL Standard Service.
The shipping cost is 10.90€. Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order in 2 – 4 business days.

Bulgaria

Your order will be delivered by DHL Standard Service.
The shipping cost is 14.90€. Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order in 5 – 7 business days.

Canada

Your order will be delivered by DHL Express Service.
The shipping cost varies from 19.90€ to 25.90€, depending on the weight.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 2 business days.

Croatia

Czechia

Denmark

Your order will be delivered by DHL Express Service.
The shipping cost varies from 14.90€ to 21.90€, depending on the weight. Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 2 business days.

Estonia

Finland

Your order will be delivered by DHL Express Service.
The shipping cost varies from 15.90€ to 22.90€, depending on the weight. Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 2 business days.

France

Your order will be delivered by DHL Standard Service.
The shipping cost is 9.90€. Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order in 3 – 5 business days.

Germany

Greece

Hungary

India

Ireland

Your order will be delivered by DHL Express Service.
The shipping cost varies from 14.90€ to 21.90€, depending on the weight.Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 2 business days.

Italy

Japan

Latvia

Liechtenstein

Your order will be delivered by DHL Express Service.
The shipping cost is 22.90€.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order in 5 – 7 business days.

Lithuania

Luxembourg

Monaco

Your order will be delivered by DHL Standard Service.
The shipping cost is 22.90€.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 5 – 7 business days.

Netherlands

New Zealand

Norway

Your order will be delivered by DHL Express Service.
The shipping cost varies from 16.90€ to 23.90€, depending on the weight.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 2 business days.

Poland

Portugal

CONTINENTAL
Your order will be delivered by CTT Expresso.
The shipping cost is 4.90€. Orders over 75€ have free shipping.
Once your order is shipped, you will receive the tracking number and CTT is expected to deliver your order in 2 – 4 business days.

ISLANDS
Your order will be delivered by CTT Expresso.
The shipping cost is 5.90€. Orders over 75€ have free shipping.
Once your order is shipped, you will receive the tracking number and CTT is expected to deliver your order in 6 – 7 business days.

Romania

San Marino

Singapore

Slovakia

Slovenia

Spain

Your order will be delivered by DHL Standard Service.
The shipping cost is 6.90€. Orders over 200€ have free shipping.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order in 2 – 4 business days.

Sweden

Switzerland

United Arab Emirates

United Kingdom

Your order will be delivered by DHL Express Service.
The shipping cost varies from 14.90€ to 21.90€, depending on the weight.
Once your order is shipped, you will receive the tracking number and DHL is expected to deliver your order within 2 business days.

United States of America

Returns / Exchanges Returns / Exchanges

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